Victorian authorities believe the COVID-19 viral load of a family in hotel quarantine was so strong it potentially transferred to other hotel guests via them opening their door to pick up food or laundry
Ms Neville said it was “an interesting case” and she wanted to alert the public, in order to be transparent.
“What we’ve seen is a transmission that has occurred between two guest rooms,” she said.
The guests tested positive on different days. All guests were asymptomatic. There is no evidence the guests left their rooms or were in the same room together.
“This is a hotel transmission, this is not a community transmission,” she said.
She said the public health team looking at the cases had determined there was an “exceptionally low risk” of community transmission.
She said a review of CCTV on the floor showed there had been no breaches of infection control protocols in the hotel.
She said a ventilation report done when the hotel was first set up for hotel quarantine showed there was no shared ventilation.
She said the “working assumption” was that the viral load of the family of five was so high, the virus had travelled through the hotel just by the family opening the door to get food or drop off laundry.
Out of an “abundance of caution”, all 100 staff who work on the floor have been sent home.